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Apex Legends Problembehebungen zu allen Abstürzen und Fehlern

Jean Pierre B. | - 23:56 Uhr
Apex Legends

Apex Legends ist absolut erfolgreich gestartet, nach knapp zwei Wochen wurden über 25 Millionen Spieler gezählt. Trotz des enormen Erfolges des neuen Battle Royale Shooters gibt es auch einige Probleme.

Viele Spieler Berichten von endlosen Ladebildschirmen, Spiel Abstürze mit und ohne Fehlermeldungen, Bluescreen und einigen anderen Problemen. Diese Fehler betreffen alle Systeme, also PC, Xbox One und auch die PS4. Oft gibt es auch Probleme mit der Online Anmeldung zu Apex Legends.

Nun haben die Entwickler sich dem Thema angenommen und eine sehr Komplexe Liste mit bekannten Fehlern und auch Fehler Lösungen veröffentlicht!

 

Apex Legends – Fehler Lösungen

PC Troubleshooting

  • Try lowering the graphical settings within your in-game settings menu
  • Right-click on desktop shortcut icon and run „troubleshoot compatibility“ before launching.
  • Repair the game in Origin. Within the Origin client right-click on Apex Legends and select „repair.“
  • Switch from Full Screen to Windowed mode or Borderless from in the in-game settings
  • Close programs and overlays running in the background like Discord overlay, TeamSpeak, Origin in-game and FPS counter, Asus GPU Tweak II, MSI afterburner, EVGA Precision, Shadowplay, Aura for ASUS, RivaTuner OSD, RivaTuner statistics, GeForce Experience, Radeon ReLive, Voicemeeter, FRAPS, OBS studio.
  • There might be some type of program running in the background or installed on your PC that is causing a conflict with Origin. By performing a clean boot, you close down all unnecessary programs needed to boot up your PC. Once you boot it up launch the game immediately. 
  • Roll back your GPU drivers. We know updating them to the latest version is ideal, but we’re seeing drivers 417.71 & 417.35 stop crashing for players. Use the Advanced and then ‚Clean Installation‘ options.
  • Turn off G-Sync (NVIDIA) or Freesync (AMD)
  • Adjust Ambient Occlusion in NVIDIA control panel (Manage 3D Settings)
  • Adjust or disable all forms of Vsync for your monitor
  • Downclock GPU to default settings
  • Try uninstalling GeForce Experience (NVIDIA)
  • Increase your GPU and Windows power setting to Max. Open up „NVIDIA Control Panel“ -> from the NVIDIA Control Panel, select the „Manage3D settings“ from the left column -> click on the Power management mode drop down box and select „Prefer Maximum Performance“.
  • Try reducing Texture Streaming from the in-game settings
  • Reducing VRAM usage from 8GB to 6GB (streaming texture option)
  • Reinstall the game to the internal hard drive (C:\) and unplug external hard drives that aren’t being used
  • Add Windows Defender Firewall exceptions: (Control Panel\System and Security\Windows Defender Firewall\Allowed Apps). Make sure to add and check both boxes for Origin’s Launcher program. How programs and anti-virus programs can conflict with Origin.
  • Right-click the speaker Icon in your system tray (bottom left of Windows) then choose Sound > Playback and disable any output device not in use (don’t forget to right click show all disconnected / deactivated devices).
  • If you are encountering the „illegal instruction“ error message, please report the issue to Easy Anti-cheat using the form here: https://www.easy.ac/en-us/support/apexlegends/contact/tech/
  • Toggling your language may help. Right-click the game panel in Origin, choose Game Properties, then Advanced Launch Options. Change the game language („Polish“ helps some folks), save the game and update. Once this completes try swapping back to your language and check again.
  • Allow Windows to manage your PageFile size
  • Ensure that Origin, the game and your PageFile are all on the same drive.
  • Disable fullscreen optimisations
  • Allow the EasyAntiCheat Service to restart if it fails
  • Remove torrenting software from your system. 
  • Cap your frame rate.
    • Go to origin->game library->right click on Apex ->Game properties->advanced->and put in Command line arguments: +fps_max 100. (You can try setting it lower too (90, 80, etc.)
    • Another example HERE
  • Change EasyAntiCheat.exe priority to low. 
    • Start the game>Open Task Manager (Ctrl+Alt+Delete)> go to Details and find EasyAntiCheat.exe>Right click to change priority to Low. (This process may need to be repeated every time you launch the game)

Xbox One

  • Perform a power cycle: https://support.xbox.com/en-US/xbox-one/console/power-cycle-console
  • Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
  • Deleted the local saved data. From My Games & Apps>Highlight Apex Legends>Press Start>Manage Game>Deleted Saved Data
  • Unplug any devices attached to the USB slot
  • Reinstall the game (if it is on an external hard drive try installing it on the internal drive)

PlayStation 4

 

Quelle: EA